A $600 million Florida credit union partnered with us to fill a Director of Collections role. The candidate was initially hesitant to make the move, especially with her current company changing, including the introduction of a new CEO. To address her concerns, we highlighted the growth opportunities presented by the new role and reassured her about the structured value of the onboarding period.
We also facilitated transparent communication between the candidate and the credit union, ensuring expectations were aligned and the notice period was managed effectively.
During the onboarding phase, the candidate quickly adapted, confirming her decision and building a strong partnership with the credit union. This case underscores the importance of empathy, strategic onboarding, and proactive career planning in successful executive placements. By navigating challenges with insight and flexibility, we achieved a positive outcome for all stakeholders.