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Chief People Experience Officer

Angott Search Group

Credit Union

Angott Search Group is pleased to partner with Century Federal Credit Union in Independence, OH in their search for a Chief People Experience Officer. 

Century Federal Credit Union is one of the largest credit unions in Northeast Ohio with over $400 million in assets and serving the financial needs of over 34,000 members at 350+ Select Employee Groups (SEGs) throughout the Greater Cleveland area.

Position Summary:

The Chief People Experience Officer is responsible for the strategic vision and long-term planning, overall direction, organization, implementation, and execution of the human resources function. The CPEO serves as an internal consultant and collaborative business partner by articulating HR needs and plans to the senior staff, board of directors, supervisors, staff and other stakeholders, on Human Resources matters, with a high degree of confidentiality, integrity and judgment ensuring compliance with policies, and that procedures and programs are consistently applied in accordance with the company’s mission, vision and objectives. The CPEO is responsible for fostering a healthy organizational culture that supports growth and equal opportunity.

Skills & Abilities:

  • Highly proficient in the use of Word, Excel, and PowerPoint.
  • Strong analytical skills.
  • Ability to analyze, refine, summarize, and clearly present data and information. 
  • Passion for service. 
  • Strong leadership with demonstrated record of success in coaching, training and motivating employees.
  • Prior knowledge of all areas within Human Resources including legal compliance, training, health and safety, benefits, employee relations, recruiting, etc.
  • Excellent negotiation, problem-solving skills, verbal, written communication, and conflict resolution skills.
  • Passion for service.
  • Strong business acumen.
  • Natural persuasive abilities.
  • Well organized and self-directed, intelligent and possess the ability to relate to people at all levels of an organization.
  • Sound knowledge of labor laws and HR functions.

Experience:

  • 15+ years’ experience of human resources including extensive generalist experience required.
  • Experience in policy formulating, development, and implementation of key HR strategies and procedures.
  • 10+ years of working experience in a senior Human Resources position, preferably working as a Director HR Business Partner, Director Training and Development, Head of HR Administration, or Director Recruiting.
  • Prior senior management level experience required.

Education: Bachelor’s degree in human resources or related field, MBA or MA/MS preferred. SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) certification preferred.

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