Opportunities

Angott Search Group is proud to partner with Truck Centers, Inc., a family-owned dealership network proudly representing Freightliner and Western Star trucks. For more than 50 years and across three generations, Truck Centers has grown from a single dealership into a trusted network of 10 full-service dealerships and two auxiliary locations throughout Illinois, Indiana, and Missouri. Our success is built on a commitment to exceptional service, collaboration, innovation, and giving back to our communities.

The Opportunity

Are you a motivated leader with a passion for people development, operational excellence, and outstanding customer service? Truck Centers is seeking Service Managers to oversee daily operations, coach and develop teams, and deliver a best-in-class service experience.

This role offers the chance to lead a team of skilled technicians and office staff while shaping a culture of efficiency, accountability, and customer satisfaction. Relocation assistance is available for qualified candidates.

What You’ll Do

• Lead Operations: Oversee service department workflow, payroll, tools, and equipment while ensuring compliance with policies and OEM standards.

• Develop Teams: Recruit, train, mentor, and evaluate technicians and staff; lead huddles and performance reviews.

• Delight Customers: Ensure timely, professional communication; resolve service concerns; partner with Parts and Sales for a seamless experience.

• Optimize Processes: Improve repair cycle times, support continuous improvement, and maintain competitive services.

• Drive Growth: Achieve service goals, strengthen customer relationships, and expand department capabilities.

Qualifications

• 5+ years of leadership experience (transportation or dealership preferred)

• Proven ability to coach and inspire diverse teams

• Strong knowledge of truck systems, parts, and dealership operations

• Budget management and data-driven decision-making experience

• Excellent organizational, communication, and problem-solving skills

• Tech-savvy with MS Office and tablets

• Valid driver’s license; background check and drug screen required

Preferred: Freightliner dealership experience, CIC training, Kaizen/Six Sigma certification

Job # 1888